Log in at the terminal with either your Season Ticket or 3-Day Pass and you will be given 15 minutes free of charge
to get to the nearest station with available stands and a list of nearby stations with availability.
There is also a map on the back of every terminal to help you find the closest or handiest station for you.
Each bike comes with an anti theft lock (you can find it in the basket). It is always advised to lock your bike back into a stand at a station,
however if you need to lock it for a short period, follow the steps below:
- Take the wire lock out of the basket, wrap it around a fixed object.
- Place it in the holder, located beside the metal stand-lock.
- When correctly pushed in, a key is released (located on the right of the lock).
To release the bike, put the key back in its holder and gently turn clockwise.
This will release the wire lock and you can place it back in the basket.
The bike you rent is your responsibility until you lock it back into a stand.
When you lock a bike back into a stand, you must wait 5 minutes before taking another.
The saddles are adjustable and should be fixed to the correct height for you before you start your journey.
Follow the steps below :
The lever to adjust the saddle is located just under the saddle
Release the lever by pulling it back
The saddle can now be moved up or down depending on the height you need
Push the lever back fully to secure the saddle
Even if the saddle is already at the correct height, release the lever and check it is under sufficient tension in that it should take reasonable force to reclose it.
Rotating the circular thumbnut on the left hand side alters the tension on the lever making it easier or more difficult to close.
This needs to be used to adjust the force required to close the lever to an appropriate level and to ensure the saddle will stay at the desired height.
Each terminal has a station map. You can also consult the station map available on the website.
If you have acess to an Iphone or an Android phone, then you can check for available stands and bikes through the application: AllBikesNow
The self-service bikes hire system allow you to rent a bike for no more than 24 hours. The system has been devised for short journeys and ensures that bikes are available for all to use.
If you do not return your bike within 24 hours, the deposit of 2500 SEK is automatically debited from your credit card or bank account and the service will seek to recover the bike.
When you return your bike to a station, an audio signal of 2 beeps and a green indicator light confirm that it has been locked.
If this does not happen, try again. Otherwise, contact the Call Centre, giving the bike and stand number and which station you are at.
An advisor will instruct you on the procedure to follow.
The bikes have been designed for intense city usage. Their gear system has been designed to prevent any risk of chain misalignment
and the cables are integrated in the bike frame.
They are equipped with an adjustable saddle and due to their design anyone can use them from 14 years of age, minimum height 1.5M.
When you have completed your journey simply locate the nearest station with available stands.
An audio signal of 2 beeps and a green indicator light confirm that the bike is locked correctly and your usage is complete.
If there are no available stands at the station, use the terminal to locate a nearby station with
availability and the bikes will give you 15 minutes free of charge to get there.
If you are unable to lock the bikes correctly please try again at another available stand, failing that contact the Call Centre on 031-227 227.
An advisor will handle your request.